Refund Request

This department are making jokes with us all the time especially when it comes to refund. I requested a refund at first with the reference number T714861. No one came to me to explain anything up until I sent an email to make a follow up on the ticket then I got a quick reply as follows; Ticket # [ ***T714861 ] has been automatically closed. Subject : Requesting a refund

Date :10/17/2020 3:57:19 AM Dear CIPC Client, This ticket has been awaiting your Acceptance or Rejection of the solution provided by the CIPC Support Team. Tickets are automatically CLOSED 14 days after they have been solved by the CIPC Support Team. You can still access your closed tickets through the Help Desk System. Thank you once again for submitting your queries using CIPC Online Query Management system. Please note that this is an automated mail response. Please do NOT reply to this message as it is sent from an unattended mailbox.

Best Regards,

CIPC Support Team

I tried to log another ticket with the reference number *** Ticket # [ T728039 ] has been successfully submitted.Subject : Requesting a refund Date :2020-10-17 11:55:43 AM Dear CIPC Client, Thank you for submitting your query using CIPC Online Query Management system. Good day to you, Please find the attached documents for requesting for a refund from my CIPC account. The amount is R200, I deposited more than what was supposed to be required and am not going to use it anytime soon so I need a refund back into my account. Kind regards, Note that any attached document Sat, Oct 17 at 11:59 AM So I've tried to communicate with them to find out if I missed out anything for just a refund of only R200. They don't respond to the emails. Thier 'refunds email it's just a show sace. they don't respond. Am worried because no one attend to my case up until I will get a quick reply from the same team to tell me that the ticket has expired.