Refund not processed

Hi i did submit a ticket to CIPC on the 22 February 2015 to refund me back my money an amount of R1066.11 which i paid it in by mistake in their account on the 26 January 2015. It was money that was supposed to pay my rent/levy. I realized later when the agency informed me that i did not pay. I send a ticket to CIPC on the 22 Feb 2015 to refund me my money. I was tracking the progress on my CIPC account. I can see my money is lying there and later the transaction was reversed back into my CIPC account. What is sad is that no one is updating me about anything. I send emails to [Email Removed] to the ombudsman at [Email Removed] send and another email to [Email Removed] No one is coming back to me. I send all the documents they need.<br> <br> When i call their customer service line i have to hold for 45min. Everyday the line is busy. I'm very upset and dont know where to go to. My money is lying there and no one seem to give me answers. I have logged another ticket on the 20 March 2015 and again on the 8th and there is no response. Ticket 38 600, 44 686 and 46 957<br> <br> My customer id with CIPC is G45443 the company of my name is Bright Pledge Floors Pty Ltd