Refund

I deposited money to CIPC with the aim to pay for my ANNUAL RETURNS but I couldn't allocate it to my account, I thrn decided to use an AGENT and requested a refund on CIPC on the 19th of February, they responded with the list of documents I need to attach in order for them to process. I received an email on the 15th of May that my refund will be processed in 15 working days, to my surprise I received another email on the 30th of April saying my case has been closed since the 15 working days has passed... I still haven't received my refund of R970. I enquired there after there was no response at all.