Refund

<p>I made a deposit to my CIPC account by mistake, I was trying to pay my electricity at PEC but made the deposit to CIPC in September and I have called them regarding the refund, and I submitted all the required documents but till today I have not received my money. It was September and now it's November and when I call I dont get any direction except I am told my problem will be escalated, for how long should I wait for them to pay back my money. I have explained I made a mistake so now why cant they pay back my money. I am seriously not happy with the way they are handling this issue. The worst part even the people who promise to escalate the issue when I send them an email they do not respond. My customer code is :A15818 and ticket number is ********** 1609T102218, they promise refunds will take only 30 days but its almost 60 days now</p>