Please allocate my payment.

A payment was made into account 711208 on the 03-02-2015 and send email to [Email Removed] and cc: [Email Removed] and Fax No *** on 05-02-2015 and again on 10-02-2015 but still to date it does not reflect in our account<br> <br> My problem is our documents lodged will be rejected due to insufficient funds and we are unable to lodge annual returns due and penalties will be incurred. <br> <br> I even tried calling Revenue department (012)*** as well as ***but no response.