No Service From CIPC

After finally being able to login to the CIPC enquiries portal. I have submitted an enquiry on the 22dn September. it is now 1 week and I still have not yet received a response??? Does your Enquiries portal work or is it just for display!!??<br> <br> I have been trying to change my company name for the past 2 months without any success. I have been contacted via email by Jane Mulidzwi just once. She has not responded to any of my subsequent emails thus far!!! which is absolutely poor customer service from CIPC. Are these the type of people that work for our national institutions!!??? no wonder we are experiencing so many difficulties!!<br> <br> CIPC gives you no notifications on your company name change or other process describing the stage that it is in or if it is being attended or not. The lack of service and response is deplorable to say the least.<br> <br> Our National services are in shambles like this, and it makes one believe we are truly going to the dogs!!