CV
Chazrae V

1 reviews | Active since Jun 2016

07 Jun 2016, 07:44

No response at all from anybody

<p>On the 23rd May i started the process to register a company. I paid the amount that was required on the day as well. When trying to register i got stuck on the name registration and have been trying ever since to figure out what to do next. I have tried the call centre everyday and everyday i hold for approximately 20 minutes and eventually hang up. I have emailed customer feedback and have no rep**** and have even done the "ticket query" response.</p> <p>Can somebody please help me because it seems no matter what i do i am unable to speak to anybody or even get a response via email from anybody.</p>

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Replies (11)
Cipc
Cipc's reply07 Jun 2016, 07:55
Official
Good day Could you please try to use a different internet browser and see if it will not go through, it might be the browser or the system was down. Regards
CV
Chazrae V's update07 Jun 2016, 08:09
Reviewer Update

I downloaded chrome and app**** via that browser but when i log in again and try to do the name register i get a reply saying the name is already lodged and it gives me a tracking number. If i restart the process from the beginning would it still allow me to use the name?

Cipc
Cipc's reply07 Jun 2016, 08:33
Official
Good day Send me the tracking number
CV
Chazrae V's update08 Jun 2016, 07:36
Reviewer Update

Morning

i was very impressed with the quick response i received yesterday but then all of a sudden all communication has stopped. I am not sure if the person reading this is the same person that asked for my tracking number yesterday which i sent but can somebody please give some form of feedback with regards to my query. Like i said i have had problems trying to communicate already.

Once again my tracking number is ***.

Cipc
Cipc's reply08 Jun 2016, 08:27
Official
Good day Am waiting for the feedback from the tracking office, I will give you feedback soonest.
Cipc
Cipc's reply08 Jun 2016, 08:45
Official
Morning Can I have your email address
CV
Chazrae V's update27 Jun 2016, 08:19
Reviewer Update

Morning

Once again i am stuck and cannot wait for nearly half an hour on the call centre number. I have managed to register the name and received confirmation (res. no. ********** 51) but have no idea how to continue with the registration process.

Can SOMEBODY ANYBODY help me. My email address is **********

Cipc
Cipc's reply27 Jun 2016, 08:21
Official
Good day Please go to online transacting, click company registration and choose the type of company you want to register, complete the required information and keep on following the process until its successfully submitted, you will then get an email with the form to sign, please read instructions on the email to make sure that you correctly submit the documents back for final processing Regards
CV
Chazrae V's update27 Jun 2016, 08:26
Reviewer Update

So are you telling me i have to go and fill in all that information again and what happens when i get to the name registration?

Cipc
Cipc's reply27 Jun 2016, 09:35
Official
Good day Was this captured already? Then you can retrieve it from the certificate and disclosure
CV
Chazrae V's update05 Jul 2016, 07:07
Reviewer Update

Morning

once again i have a query. I went through the whole procedure again and eventually got the form to fill out which i did and emailed it to ********** along with the certified copies. That was done on the 27th June and have not had any reply as yet. When i checked this morning on eServices Transactions it says no documentation received. are you able to tell me why it is showing that message as i have done everything the way it was supposed to have been done.