No Feedback. Says I have insufficient funds

On 16 August 2015 I deposited R250 into the ABSA account of the CIPC, as requested by the CIPC, to register a Defesive Name for my Partnership.<br> On 17 August I emailed them the application form as well as all the supporting documentation to do the necessary transaction.<br> Since last week I have been trying endlessly to access my account with them to track the progress, but their website is non responsive and when I do get to a point where it actually opens up, it tells met that I have insufficient funds and that I have not lodge any registration.<br> Today is 14 September 2015, almost a month later, and I still have no joy from them.<br> I spend almost a R100 this morning holding on the line, but still did not get transferred to a service consultant.<br> I have all the proof - proof of payment, email which proof that I have send my documents for the necessary registration.<br> I am honestly very disappointed.<br> They have my money and my documents, but are placing everything regarding my business on hold due to their incompetence.<br> Either they respond to this complaint and do the registration as requested or pay back my money.<br> Regards<br> Mrs. van Voorst<br> Customer Code: W04101