TN
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1 reviews | Active since May 2016

24 May 2016, 15:02

New Business Registrations not Sending Emails

<p>I have been using the CIPC website for a year now, Never experienced problems until last Monday, I registered a new business, I never recieved the form for the directors to sign (Email) or the lodging / name reservation confirmation emails. I cntactacted the online query management, who told me to login to my account and reprint it, which and still did not recieve an emails, I queried again and again (was told to wait for 24hrs), tried the call center.I tried to login and edit my email to another one, but the system kept the same old email nomatter how many times I edited my detail. I queried again and was told My issue has been forwarded to the IT department, 9 days later everymorning I qury and Im told to talk to the IT department of which I have no contact details. So Im stuck, And Very unhappy with no one to assist me. And I the registration is more than 9 days late and still counting. </p>

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Replies (1)
Cipc
Cipc's reply06 Jun 2016, 06:34
Official

Good day

It could be due to the fact that the system was down and slowly realising images, we hope you are now getting your emails as the system is up and running.

Regards