SS
Stephan S

1 reviews | Active since May 2015

26 May 2017, 10:27

*** Serivice

<p>It take CIPC 30min to answer a phone and once they have answered the phone line cuts out. Tried phoning a second time with also a 30 min waiting for your call to be answered only to be helped by a incompetant person.</p> <p> </p> <p>They have got a system issue and now I need to go to the police station to get paperwork certified.</p> <p> </p> <p>THIS IS SHOCKING SERVICE. SORT YOUR **** OUT!!!!!!!! </p>

0
Replies (2)
Cipc
Cipc's reply26 May 2017, 13:10
Official

Good day

Please note that CIPC receives high volume of calls, please make use of the enquiry option that is available on the Internet tp interact with the office.

Regards

Best regards,

SS
Stephan S's update26 May 2017, 13:21
Reviewer Update

Its not only the time one have to wait to be helped, your system is also not up to scratch. If you know you have a high volumes of people phoning you can get more people to answer phones. The option you mentioned about take abou 5min to listen to them all before you can make a selection.

Please streamline the service side of things as we dont have 30min to wait before we are helped.