Incompetence

I called into CIPC's call center regarding a customer code I need deleted. I was then told to send an email to, [Email Removed] with the following documents attached:<br> <br> -Certified identity copy not older than 3 months, <br> -Letter (signed by customer) requesting the password reset,<br> -Updated e-mail address and cellphone number.<br> <br> I did exactly what the lady from the call center told me on the 19/ 02. I got a reply from Mr Forget Masingi who clearly doesn't know how to open an attachment and has no idea how to scroll to the bottom of a page. His reply was as follows \Signed letter is required for de-activation of customer code\". <br> <br> I then emailed the same documents on the 23/02 and advised him that a signed letter is attached which once opened my signature would have been at the bottom of the page. He then rep**** \"Signed letter is required for password\". He didn't even bother reading my email as all I asked for was for my customer code to be deleted.<br> <br> I subsequently requested assistance again but to no avail. This request can't be unusual.<br> <br> Please can someone from the CIPC delete customer code: K84021."