************** FROM THE CIPC

I submitted an application in November 2024 to register an NPC and I have been on a rollercoaster ride with the CIPC. I have made several follow ups, most of which have gone unanswered. It is almost as if staff take no pride in their work or value their role in the organisation. I personally feel there is a lot of ************** when it comes to registrations and how helpful staff are. Certain people get the short end of the stick. We are now in January and I still cannot get my NPC registered! I have been given incorrect and contradictory instruction on how to process the application by different staff members, which is also different to info published on their own website! They refuse to provide their names and take no accountability for advice given. They refuse to provide details of a manager, or how a problem can be escalated, or customer care. They have questioned the certification of documents numerous times even though all the requirements have been met. They have given me incomplete advice which has prolonged this entire process making it an arduous process, with NO apology or even a courtesy phone call. All I can say is that their jobs must be 100% secure to treat an applicant in this manner. Very sad state of affairs in SA really!