Fantastic service and going the extra mile

On 19 March 2015, the bank informed my manager that our company has been placed in deregistration, I lodged tickets on the CIPC system and informed the deregistration team. This was an error as the company is complaint, still in business and trading. <br> <br> On 26 March 2015, our office contacted CIPC to try and obtain a reason for the error, we were then transferred to William Ndwandwe who not only established the error but also listened to our query and assisted us all the way. He was kind enough to send us confirmation of the correction and when we checked the status this morning, 27 March 2015 it was corrected.<br> <br> Now this is what you call service!! He went the extra mile for us and delivered on what he promised. <br> <br> A very big thank you, the level of service received was fantastic and handled in such a professional way that made us feel like truly valued customers.<br> <br> Keep up the good work!