COMPANY REGISTRATION 5 MONTHS ANDSTILL PROCESSING

I HAVE LODGED ALL DOCUMENTS TO REGISTER MY COMPANY ON THE 7 OCTOBER 2014 AND HAS STILL NOT BEEN REGISTERED AFTER CONTACTING CUSTOMER CARE ON 2015/02/09 A CONSULTANT GOING BY THE NAME MHANGOLISO HAS BROUGHT IT TO MY ATTENTION THAT MY COMPANY REGISTRATION HAS NOT YET BEEN PROCESSED.