CIPC incompetence and bad customer service

I have attempted to contact the CIPC for more than 4 months. I even went to the physical adress travelling from Nigel only to find out that the offices are closed due to COVID-19. I have phoned numerous of times but absolutely no answer. I have tried emails as well but have been rep**** by generic automated answers. The service is utterly disgusting and total incompetence. I registered a company with a certain name but they changed my company name to my personal name, and now I have to pay to change it myself. Really bad service and to think according to the President we are supposed to jump start this economy with SMEs but the institutions that govern and regulate these things are lazy and ***********.