CIPC 10day equieries does not work

<p>We have made an error on the payment of our account and there for lodged and equiery online, more that 10 working days later we phoned in just to betold to send through the information again, and being promised it would be sorted out within 24hrs, once again almost 10 days later the person from CIPC does not respond on e-mails, how ever he does read them.</p> <p> </p> <p>Please can some one help.</p>