Cannot reach anyone at the contact centre

I have been trying to contact ********** 472 and it's very difficult to get connected to a consultant.

I've received a letter, regarding annual returns and would like to make a payment for outstanding annual return fees.

Who can i contact to assist me please to make an arrangement to pay the outstanding amount and what process should be followed?

I have been trying the contact centre for over 10 times and get error message 'the number you have dialled cannot be connected'. I'm finding it very strange that i can't even register on the www.cipc.co.za website to contact somebody to help me with my enquiry. I can't even log an enquiry via the website and would get error messages.

Please direct me to have this sorted out. I received a time frame to make payment, but how am i suppose to have this sorted, if no one is reachable.

I am desperate for help. Please assist. This is the worst service ever.