Billed but no service rendered

<p>I work for an enterprise development company and cipc is making my job really difficult when it comes to Cooperative registrations. Our customer code is DACTBU and yes we have been billed for incomplete service; on the 4th of July 2017 I only received the certificate of registration and Registered Co-operative Constitution, I didnt get the confirmation certificate which is needed for basically everywhere ie openning up Coop bank account, tax clearance etc. I got the incomplete forms from Sibongile Mthembu who works at CIPC i guess. I then sent her an email on the 5th July 2017. Then again on the 11 of July 2017 . CIPC must reall look into their system, there is no way of requesting the doccuments ecxept emailing back the person who sent you the disclosures but problem is they dont even respond to our enquieries. Or they want us to keep spending money and register a new Coop :(</p>