AC
Amanda C

1 reviews | Active since May 2017

02 May 2017, 10:06

Bad service

<p>I have submitted on numerous occasions requests for my refund together with all the docs they request. Now trying to follow up is another story. Just voice prompts n eventually wait for a consultant........ still waiting after 2 hours of attempts. Shocking. This is going on for 2 months.</p>

0
Replies (7)
Cipc
Cipc's reply02 May 2017, 15:12
Official

Good day

Did you lodge an enquiry?

AC
Amanda C's update02 May 2017, 15:27
Reviewer Update

And how would I do that when one cannot get any person to answer the calls except for your voice prompts. Shocking service

AC
Amanda C's update02 May 2017, 15:28
Reviewer Update

Oh and I have sent numerous emails regarding non interest..

Cipc
Cipc's reply02 May 2017, 15:51
Official

Use the following link to lodge an enquiry http://www.cipc.co.za/index.php/enquiries/

Regards

AC
Amanda C's update02 May 2017, 17:25
Reviewer Update

There is nowhere to register the appropriate complaint. I need my refund so where to from here

Cipc
Cipc's reply04 May 2017, 13:47
Official

Good day

Please follow the process it will be attended to, give me the ticket number please.

Regards

AC
Amanda C's update04 May 2017, 13:59
Reviewer Update

********** 1705T163297