AT
Ashley T

1 reviews | Active since Mar 2015

23 Apr 2015, 03:58

Astrid Ludin give CIPC bad name

I have lodge a complaint an few weeks ago where i have received an email back from this Mrs Astrid to try and convince me that we are at fault instead of seeking a resolution. We are struggling now for more than 3 months just to some changes on our PTY Ltd but with no success. Everytime we lodge documentation it cost time money and frustration. This mrs. Astrid , very arrogantly, rep**** on our complaint that she is so sure of the fact that we have submitted the documents in the wrong format. I explained to her that we are professional not stupid and that our auditor does this on a daily basis. I myself then took the process over making sure it is a 100% not luck or feedback.I have sent her another email almost a week ago , and it shows on my feedback that she has open the mail , meaning she read it , but chooses not to reply or resolve this matter. She cost 70 people a contractual jof of 6 month due to ignorance and arrogance. If we are doing something wrong inform us , don't keep quiet and hope it will go away. Is she really the correct person for the current position , she is not efficient at all. I will not stop until this has been resolved.I have more than 5 trck nrs.

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Replies (1)
Cipc
Cipc's reply25 Apr 2015, 09:35
Official
Hello Investigator ,

Dear sir,

I indicated to you that the documents that had been submitted were in jpg format and therefore could not be viewed by our systems. As the application had been rejected, I recommended that you reapply and that you resubmit the documents in the correct format. You indicated to me that your bookkeeper had a lot of experience with these types of submissions and I suggested that you ask the bookkeeper to contact me. I apologise if you found me rude and ********. I was merely trying to assist you.

Yours sincerely.
Astrid Ludin