Allocation of funds.

I logged a query with CIPC regarding allocation of payments. I've made numerous payments and sent the relevant proof of payment yet the payments have not been allocated to my account. The last ticket T423567 has been open for more than 14 working days and no response from CIPC. The tickets that I have logged with CIPC to date are T420260, T418744, T403083, T204900. I need this query to be sorted as I need to my company documents