Service

Shocking service at the Cinnabon Sandton store today,was the first time ordering there and I wanted to try it out. Ordered and normal Cinnabon but the I changed my mind and decided to order the tray with the minis, the cashier very rudely told me that he can’t void the transaction and proceeded to walk away, I stood there still wanting to change my order and he tells me that there’s no void on their system, I know for sure that EVERY POS system has void,I told him to call the manager because it makes no sense how customers can’t change their orders. He tells me there’s no manager, I proceeded to tell him that I still want to change my order, until he finally called someone from the back that, the lady then tells me that they can’t void, I told her to cancel the transaction and start over, very rude staff,I’m appalled at such poor customer service and the fact that this business doesn’t reply to customers complaints it’s shows that they do not care,because if you cared about your business you would address these complaints. The lady even told me I can go and report them,she doesn’t care. Shocking service.