DA
Dalveena A

1 reviews | Active since Sept 2018

24 Sept 2018, 08:56

East Rand Mall Cinnabon managers can't treat non white customers well

On the 15th September I decided to go to the Cinnabon that just opened in East Rand Mall. I'm honestly not a person to talk about race but this incident seemed racial. It was quiet and I was the only customer there and I was placing my order. The gentleman serving me was very kind but there was a white gentleman which I assume is a manager or owner wasn't very nice he didn't even greet when I entered the shop. I been to east gate a couple of times and they always finish one customer then move on to the next. Anyways so I'm placing the order and young white female enters the Cinnabon the manager / owner immediately greets her and begins a conversation with her and then starts rushing my order and is already putting my card in the card machine without properly insuring my order is correct note which it wasn't because he was rushing I spent about R200 there anyways he literally rushing the guy serving me just so he can help this girl that bought one Cinnabon. Any place the rule is first come first serve. This was a horrible experience all customers should be treated equally. Yet my order was rushed. Very disappointed at the service no complaints about the gentleman behind the counter he tried his best to work under the pressure this person put him under. Cinnabon East Rand Mall should treat all customers the same

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