BAD SERVICE FROM BROKER

Please do not use this company as broker for business insurance.Vehicle and equipment ******.Myself as the client had basically do the claim.I did everything according to what was asked from me as a client but I had to send everything myself to the assesor in Bloemfontein.I had to give the values of the equipment although it was specified when I did the quote.Payment of equipment approved.Document send in.Emails send to me payment is done only to inform the broker I received no payment.O sorry payment was done into the wrong account.Now it is new issues to get my payment.O it's easy blame the covid for incompetence because I don't do follow up on my clients claim.