Shocking service - do not book your event here

<p>6 Months later and I am still awaiting a courtesy of a reply:</p> <p>Sent: 20 December 2016 02:03 PM<br /> To: 'Tobile' ********** /> Subject: RE: Pending feedback following our event - 26 November 2016</p> <p>Dear Thobile</p> <p>I am very disappointed that we have not had any feedback following confirmation that you would provide such on the 5/12/2016.</p> <p>Please provide us with a response to our mail.</p> <p>Regards</p> <p>Loreal Raath</p> <p> </p> <p>From: Tobile ********** <br /> Sent: 05 December 2016 10:59 AM<br /> To: Raath, L. (Loreal) ********** /> Subject: RE: Pending feedback following our event - 26 November 2016</p> <p>Good day Loreal</p> <p>I will speak to Marius and Elvis about the matters and revert to you, Marius is not in today as we do not operate on Mondays so I should be able to give you the feedback tomorrow.</p> <p>For any additional information please do not hesitate in contacting us.</p> <p>Best Regards</p> <p>Thobile Mngomezulu</p> <p> </p> <p>From: Raath, L. (Loreal) ********** <br /> Sent: Monday, December 5, 2016 10:41 AM<br /> To: Tobile ********** /> Subject: Pending feedback following our event - 26 November 2016</p> <p>Dear Tobile,</p> <p>Following our event on the 26/11/2016, please note that we are awaiting feedback on the following matters discussed with staff over the weekend:</p> <p>Food</p> <p>The chicken was found to be “off” and had to be returned to the kitchen (highlighted by one of my guests who ate a piece that tasted terrible and smelled bad), unfortunately our guest thereafter stopped eating and most of the platters went back to the kitchen without being eaten</p> <p>I urgently await feedback on this as ultimately our guests did not enjoy / eat the main meal and only ate from the dessert trays</p> <p>This was quite embarrassing and R200 a head is very expensive for finger snacks and one would expect top quality food</p> <p>Marius indicated that our invoice would be adjusted accordingly taking this into account</p> <p>Furthermore, this is what I ordered when I was told to use your chefs:</p> <p>Cupcakes</p> <p>50 small bite size cupcakes</p> <p>What I got was big (not small bite size) cupcakes – not looking like the picture at all (amateur vs professional). If they could not replicate, I should have been told accordingly and would not have placed the order….. <br />DJ</p> <p>I am also very upset with the DJ and the cost of R1000 per hour we had to pay for a DJ that actually played music for the venue and other functions…..</p> <p>I even at one stage had to advise Marius that our side of the beach did not even have a speaker???</p> <p>I expect a refund as the booking of the DJ was not for my function but for the venue. I am happy to contribute towards the cost but definitely not paying for his services exclusively as he did not service my party</p> <p>Please provide us with urgent feedback on this matter.</p> <p>Regards</p> <p>Loreal Raath</p> <p> </p>