Zero customer service and rude sales consultant

This is the third time I have ordered (and paid cash upfront) furniture from Cielo. The customer service has been absolutely terrible every single time. Also the consultant called Heather is extremely extremely rude. The first time I asked to speak to the manager and she absolutely refused to put me through and I eventually gave up. This time around I paid for my goods last week and have sent them 3 emails asking for a tracking number with no response. They are very quick take your money then they ignore you. Service is completely unacceptable. If it was for the fact jay my daughters have insisted on these particular furniture items I would absolutely go somewhere else one thing is for sure after this current order I’m taking my business elsewhere.