Worst shopping experience of my life

My cielo jagger modular set not even 1 year old has terribly sunken. The sinking of the one piece started just a few months after receiving it.

I am so fed up with Cielo as since my initial purchase I spent over 6 months dealing with endless issues that I decided to just leave this. However my sofa has gotten so bad I felt the need to complain today.

The history I have with Cielo has traumatised me and caused me stress to the point I don’t even want to reach out and seek an exchange for this. I plan on getting this privately fixed with high quality foam and to reupholster the entire sofa set.

Just extremely sad to think I have spent over R80 000 doing up my first property with furniture from Cielo and the entire experience was terrible. Never again.