KM
Kate M
1 reviews | Active since Jan 2018
26 Feb 2025, 04:51
Worst service
I bought 2 massage beds, one which came with so much rust after weeks of waiting for delivery, I communicated this with them they promised a prompt response until to date no feedback no communication.
The worst service ever
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Replies (1)
Cielo's replyOfficial
26 Feb 2025, 12:08Dear Kate
Thanks for your rating.
We sincerely apologize for the poor experience you've had and for the lack of follow-up regarding your concern.
We truly regret the frustration and inconvenience caused.
Our aftersales team leader will contact you shortly, to ensure a swift resolution.
Kind Regards,
Customer Service Team
Thanks for your rating.
We sincerely apologize for the poor experience you've had and for the lack of follow-up regarding your concern.
We truly regret the frustration and inconvenience caused.
Our aftersales team leader will contact you shortly, to ensure a swift resolution.
Kind Regards,
Customer Service Team
Cielo's reply26 Feb 2025, 12:08
Official
Dear Kate
Thanks for your rating.
We sincerely apologize for the poor experience you've had and for the lack of follow-up regarding your concern.
We truly regret the frustration and inconvenience caused.
Our aftersales team leader will contact you shortly, to ensure a swift resolution.
Kind Regards,
Customer Service Team
Thanks for your rating.
We sincerely apologize for the poor experience you've had and for the lack of follow-up regarding your concern.
We truly regret the frustration and inconvenience caused.
Our aftersales team leader will contact you shortly, to ensure a swift resolution.
Kind Regards,
Customer Service Team