WORST ONLINE SERVICE I HAVE EXPERIENCED AT CIELO, HAVE NOT RECEIVED MY ITEMS EVEN TODAY

I share the same sentiment as Bheki about online Cielo. Imagine in 2024 a furniture retailer who sells premium service should have all the tools to allow tracking and updating of customers about deliveries. I called and I was told there is backorder and when I follow up for delivery estimates , Zaneth takes me back and forth. It was confimed as available in JHB Warehouse. As sson as I made the payment "Boom... sorry Sir it is no longer available in JHB " no dates communicated. I am still waiting for my order ,yet told it will be delivered around 13:00, no notification or driver details. IN SA today every company that ships will have order updates ,not with Cielo. Yet a premium furniture outlet goes on radio silence until you call them. And when you call them you get the most wishy washy response like... "our normal delivery is 7-14 days or our system does not work like that". But where is the item right now? Where is the tracking number? Even Takealot has this stuff. I would suggest firing all the useless and lazy people and get someone to implement a proper logistics system at this company. This people are taking down Cielo. Apolgy at this point would not work. Its really frustrating and dispointing. I ordered 3 somwthing from Leroy, Makro, and Salon 500 and they even delivered before Cielo. please use reputable couriers with digital tracking and updates on deliveries, what is happening right now is a total nonsense.I really not going to recommend this online to anyone you will be buying at your own risk. You are going to regret. They don't take customers crus.