Worst Online experience to date

Im not usually one to do this but if you guys ever need furniture I definitely don't recommend Cielo. I placed an order for two items which were listed as in stock, after placing my order I was notified that one of the items was actually on backorder and would take 21 days to manufacture. After numerous calls and no one getting back to me, heard everything from its been dispatched to the material needed is out of stock - 42 days later and I've finally managed to get my money back. In the current economic climate where a lot of retail is being conducted online - this was by far my worst experience to date.