BS
Brigitte Sierra-Petrick
1 reviews | Active since Mar 2023
02 Mar 2023, 13:31
Worst ever
Wish there was a 0 rating! We ordered a very expensive bed from OneDayOnly - Cielo and the incorrect mattress size was delivered. This is a over a week ago, and we are battling to find people to talk to, to fix this. And once we finally spoke to someone they gave no feedback, and then a delivery was made today AGAIN with the incorrect size mattress and no collections of the others. We are now living with ALL this on our veranda for over a week! and NOBODY seems to care, I mean this was expensive stuff, and it is just sitting here! I'm so fed-up! Worst ever service and would not recommend to anyone!!!! disgusting - at this point i will just send this back!!!!!!!!!
Helpful (0)
Replies (1)0
Replies (1)Cielo's replyOfficial
07 Mar 2023, 11:21Dear Brigitte
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind RegardsCustomer Care
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind RegardsCustomer Care
Cielo's reply07 Mar 2023, 11:21
Official
Dear Brigitte
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind RegardsCustomer Care
Thank you for your review.
I am truly sorry that you’ve had this experience with your purchase and delivery.
After engaging our Customer Care Agent regarding the matter at hand, it is believed we have come to a resolution in this regard. Your matter at hand has been expedited and given urgent attention.
The agent will further engage you to finalize.
Kindly accept our apologies for any inconvenience incurred.
Kind RegardsCustomer Care
