1 reviews | Active since Dec 2019
Worst Delivery Service
Honestly the worst experience when it comes to delivery!! Firstly they cannot assist you online, then the courier company (WHECO) calls to confirm a date for delivery - they literally asked me when I would like it to be delivered, I told them is Thursday fine and they confirm it over the phone, on Thursday I call to find out delivery time, oh no they cannot deliver it on Thursday, only on Friday! So now its Friday I call the morning to confirm delivery they confirm it will be delivered, so I call again later for time and they say they have the incorrect apartment number can they deliver on Saturday!!! Honestly, the wrong apartment number delays the delivery date? How is that even possible??? I even double checked my order online and I gave the correct information, so do NOT make your problems mine!!
We regret to be informed of your dissatisfaction with the service received and wish to apologise for this.
We do make use of contracted third-party delivery service providers and will therefore bring this to the attention of their management. Our distribution admin office will contact you directly regarding this matter.
Once again, please accept our sincere apologies for the inconvenience caused and we hope that you will consider us gain for future furniture purchases.
Sincerely
We regret to be informed of your dissatisfaction with the service received and wish to apologise for this.
We do make use of contracted third-party delivery service providers and will therefore bring this to the attention of their management. Our distribution admin office will contact you directly regarding this matter.
Once again, please accept our sincere apologies for the inconvenience caused and we hope that you will consider us gain for future furniture purchases.
Sincerely