SV
Sonett V
1 reviews | Active since Nov 2023
28 Nov 2023, 12:13
Worst Customer Service in South Africa
This is the worst customer service I have ever experienced in my entire life. It's been a month and my deliver that was supposed to be delivered, is still NOT with me. They are lying about calling me etc. I will never buy from them again.
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Replies (1)
Cielo's replyOfficial
28 Nov 2023, 16:54Good day Sonett
Thank you for sharing your feedback with us.
We sincerely apologize for the experience you've had with delayed delivery of your order.
Due to the influx of orders the delivery driver was unable to deliver as advised.
As per the courier tracking your parcel was successfully delivered.
Kind Regards
Customer Service Team
Thank you for sharing your feedback with us.
We sincerely apologize for the experience you've had with delayed delivery of your order.
Due to the influx of orders the delivery driver was unable to deliver as advised.
As per the courier tracking your parcel was successfully delivered.
Kind Regards
Customer Service Team
Cielo's reply28 Nov 2023, 16:54
Official
Good day Sonett
Thank you for sharing your feedback with us.
We sincerely apologize for the experience you've had with delayed delivery of your order.
Due to the influx of orders the delivery driver was unable to deliver as advised.
As per the courier tracking your parcel was successfully delivered.
Kind Regards
Customer Service Team
Thank you for sharing your feedback with us.
We sincerely apologize for the experience you've had with delayed delivery of your order.
Due to the influx of orders the delivery driver was unable to deliver as advised.
As per the courier tracking your parcel was successfully delivered.
Kind Regards
Customer Service Team