AT
Amanda T
1 reviews | Active since Jul 2019
24 Jun 2020, 15:28
WORST CUSTOMER SERVICE AND AFTER SALES
WORST CUSTOMER SERVICE AND AFTER SALES Buying Department - 5 star Customer Care - -0 star Quality Control - -0 star February 2020 I bought a bunk bed for my 13 year old daughter. Cost me R10 000. The buying department is so so so GOOD. Quotation, invoice prepared ready. Payment done. Deliver in 5 days - a third of the bunk bed. Second deliver 1 month later THEN LOCK DOWN. Now waiting for the last of the deliver. Customer care attitude :ROTTEN / *****/DECEPTIVE.
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Replies (1)Cielo's replyOfficial
25 Jun 2020, 11:53Dear Amanda
Thank you for your review.
I am truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding same.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department
Thank you for your review.
I am truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding same.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department
Cielo's reply25 Jun 2020, 11:53
Official
Dear Amanda
Thank you for your review.
I am truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding same.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department
Thank you for your review.
I am truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
We will investigate and update you regarding same.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department
