RR
REngelbrecht R

1 reviews | Active since Apr 2020

19 Dec 2023, 11:55

Worst customer care and furniture. DO NOT ORDER FROM THEM

Worst company, no service, poor quality. After waiting a month for our chairs, chairs arrived with marks, steel bent and upholstery none existent. I immediately logged a return. 9 days later, no one has contacted me about the upliftment, chairs are still in the boxes. Customer care just said that someone will contact me for upliftment then inspection. I already ordered beginning November. They still have my money. Worst experience ever. Do not order from them!!!!!!!

0
Replies (1)
Cielo
Cielo's reply20 Dec 2023, 00:26
Official
Dear Rena

Thank you for your review.
 
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved. 

Your complaint is well received. We take heed to your dissatisfaction. We will try our best to expediate your collection, during this peak period.

We would like to apologize for any inconvenience incurred.

Kind Regards
Customer Care Team.