lN
loretta N
1 reviews | Active since Oct 2012
27 Jun 2023, 10:57
Worst after sales
You guys have the WORST after sales service!! I bought a headboard in May, received it damaged and logged a call, after much trouble they said they’d collect it, the collection guy called told him I’d be home the next day he agreed to pick it up and two weeks later I’m still waiting for collection for an item that I don’t have space for!!!
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Cielo's replyOfficial
27 Jun 2023, 14:52Good Day Loretta
Thank you for the feedback.
We have reviewed the case and taken the matter up with the couriers in an effort to swiftly resolve the matter.
Please look out for the call from the couriers to confirm the exact collection date.
I trust the above is in order.
Best regards
Cielo Customer Care.
Thank you for the feedback.
We have reviewed the case and taken the matter up with the couriers in an effort to swiftly resolve the matter.
Please look out for the call from the couriers to confirm the exact collection date.
I trust the above is in order.
Best regards
Cielo Customer Care.
Cielo's reply27 Jun 2023, 14:52
Official
Good Day Loretta
Thank you for the feedback.
We have reviewed the case and taken the matter up with the couriers in an effort to swiftly resolve the matter.
Please look out for the call from the couriers to confirm the exact collection date.
I trust the above is in order.
Best regards
Cielo Customer Care.
Thank you for the feedback.
We have reviewed the case and taken the matter up with the couriers in an effort to swiftly resolve the matter.
Please look out for the call from the couriers to confirm the exact collection date.
I trust the above is in order.
Best regards
Cielo Customer Care.