HS
Hayleyandgrant Seton-smith

1 reviews | Active since Feb 2018

01 Apr 2025, 08:23

why a delivery fee?

Love the products and store. I have an issue with the fact that you can’t take anything on the day and are forced to pay a delivery fee to get it because they bring it from the factory. (Whether or not you are able to transport it yourself home)

0
Replies (1)
Cielo
Cielo's reply01 Apr 2025, 09:10
Official
Dear Hayley and Grant, 

Thank you for your kind words. 
We appreciate your feedback regarding our delivery policy and will certainly take it into account as we strive to improve the customer experience.

Kind Regards, 
Customer Service Team

Best regards,