JO
Johan O
1 reviews | Active since Aug 2020
17 Sept 2020, 15:19
WHERE IS MY REFUND?
CIELO, I am still awaiting my refund! Please honor your 14 Day Money back Guarantee. This is the most worst service I ever had with a company online. Does not respond to my emails?? You will never see me again.
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Replies (1)
Cielo's replyOfficial
18 Sept 2020, 09:29Dear Johan
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
It is confirmed that your refund has been transferred.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
It is confirmed that your refund has been transferred.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department
Cielo's reply18 Sept 2020, 09:29
Official
Dear Johan
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
It is confirmed that your refund has been transferred.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department
Thank you for your review.
We are truly sorry that you’ve had this experience with us.
We would like to apologize for the delay in having your issue resolved.
It is confirmed that your refund has been transferred.
Kindly accept our apologies for any inconvenience incurred.
Regards
Customer Care Department