Wheco Group is HORRIBLE And Unprofessional

I bought a bed at Cielo whose legs have broken and it has not even been a year. That aside,I have been emailing them since last year to get a refund or replacement item and they have completely ignored me. The customer service is appalling and they have no regard for customers whatsoever. When I bought the bed it took them 2 months to deliver and when they did deliver it was the incorrect size mattress which took another month for them to send the correct one. This is by far the worst customer experience I've ever had. I've been dealing with a Sune Nel,though trying but has not been able to assist me to put the matter at rest. I am appalled by the lack of care.I have not been able to sleep in my room during a long illness and had to share a bed with my son,thanks to these people.