TM
Terry M
1 reviews | Active since Jul 2017
11 Dec 2020, 13:11
Very poor service.
Don’t do business with Cielo. We ordered a chair from them about two months ago. When it arrived, it was broken and in very poor condition. We asked for an exchange which they duly agreed to. We have now been waiting several weeks for them to collect the poor quality chair and exchange it for a new one. They keep promising but then more days go by and nothing happens. We will never buy anything from them again.
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Replies (2)0
Replies (2)
Cielo's replyOfficial
11 Dec 2020, 13:19Good day Terry,
We sincerely apologise for the delay.
We will try and have this resolved promptly.
We will keep in touch with you.
Kind regards,
Customer Care
We sincerely apologise for the delay.
We will try and have this resolved promptly.
We will keep in touch with you.
Kind regards,
Customer Care
Cielo's reply11 Dec 2020, 13:19
Official
Good day Terry,
We sincerely apologise for the delay.
We will try and have this resolved promptly.
We will keep in touch with you.
Kind regards,
Customer Care
We sincerely apologise for the delay.
We will try and have this resolved promptly.
We will keep in touch with you.
Kind regards,
Customer Care
TM
Terry M's updateReviewer Update
11 Dec 2020, 13:26Thanks so much for your reply. I would be so grateful if you could resolve this as we have had very little joy when speaking with anyone either at Cielo or Wheco. They keep promising to deliver and then another day goes past with no word from them. We just don’t know who else to call.
TM
Terry M's update11 Dec 2020, 13:26
Reviewer Update
Thanks so much for your reply. I would be so grateful if you could resolve this as we have had very little joy when speaking with anyone either at Cielo or Wheco. They keep promising to deliver and then another day goes past with no word from them. We just don’t know who else to call.