JM
Jolene M
1 reviews | Active since Mar 2018
22 Jan 2024, 21:31
Very poor communication
I've got 2 Stormfox SUPs. I have been trying to get extra parts for the paddles that broke but Cielo is taking forever to just send me a simple quote. Back and forth with emails but communication is very poor.
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Cielo's replyOfficial
23 Jan 2024, 15:27Good day Jolene
Thank you for your feedback.
We apologise for the inconvenience caused. There was a ticket logged for the query and the agent has tried to contact you.
Please respond to the email sent.
Kind Regards
Customer Service Team
Thank you for your feedback.
We apologise for the inconvenience caused. There was a ticket logged for the query and the agent has tried to contact you.
Please respond to the email sent.
Kind Regards
Customer Service Team
Cielo's reply23 Jan 2024, 15:27
Official
Good day Jolene
Thank you for your feedback.
We apologise for the inconvenience caused. There was a ticket logged for the query and the agent has tried to contact you.
Please respond to the email sent.
Kind Regards
Customer Service Team
Thank you for your feedback.
We apologise for the inconvenience caused. There was a ticket logged for the query and the agent has tried to contact you.
Please respond to the email sent.
Kind Regards
Customer Service Team