CC
Charles C

1 reviews | Active since Feb 2025

21 Oct 2026, 15:18

very good

unlike my 2025 review regarding not the Cielo business or the product, that was all fine, their 3rd party courier services was shocking and it took forever to get my purchase. i complained about the courier services and have to admit now that i ordered a lounge suit a week ago and this was delivered very timely, communication from the courier services was also 5 star! hopefully this trend will stay as i do believe this is a new courier company doing the work for Cielo!! thank you.

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Replies (1)
Cielo
Cielo's reply21 Oct 2026, 15:21
Official

Good day Charles

Thank you for sharing your updated experience with us. We’re delighted to hear that your recent purchase was delivered promptly and that you received excellent communication throughout the delivery process.

We truly appreciate you taking the time to share this positive feedback and for recognising the improvements in your overall delivery experience. Your support and continued feedback mean a great deal to us, and we hope to continue providing you with this level of service in the future.

Kind regards
Customer Service Team