ZP
Zikona P
1 reviews | Active since May 2019
28 Jul 2022, 09:54
Urgent Refund Request
Hi. I ordered a bed base and headboard from Cielo on the 3rd June 2022. I was told it will arrive on the 7th July and nothing has arrived until now. I sent an email on Monday to request a refund. Can I ask if it can be expedited as I need the cash for something else please.
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Cielo's replyOfficial
28 Jul 2022, 10:17Dear Zikhona
Thank you for your review.
Kindly be advised that the relevant department has been made aware of your request.
We have requested that you be contacted in order for the matter to be resolved as urgently as possible.
Thank you for your business and support.
Kind Regards
Customer Care
Thank you for your review.
Kindly be advised that the relevant department has been made aware of your request.
We have requested that you be contacted in order for the matter to be resolved as urgently as possible.
Thank you for your business and support.
Kind Regards
Customer Care
Cielo's reply28 Jul 2022, 10:17
Official
Dear Zikhona
Thank you for your review.
Kindly be advised that the relevant department has been made aware of your request.
We have requested that you be contacted in order for the matter to be resolved as urgently as possible.
Thank you for your business and support.
Kind Regards
Customer Care
Thank you for your review.
Kindly be advised that the relevant department has been made aware of your request.
We have requested that you be contacted in order for the matter to be resolved as urgently as possible.
Thank you for your business and support.
Kind Regards
Customer Care