CN
Corne N
1 reviews | Active since Mar 2018
08 Jul 2025, 12:36
Unsatisfied with online order not being delivered on time
It has been 10 business days since ordering from OneDayOnly with no indication of when it will arrive. They simply state the supplier, which is you, will be handling the courier and tracking. When exactly are you planning on handling this?
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Replies (1)
Cielo's replyOfficial
08 Jul 2025, 13:16Dear Corne
Thank you for reaching out and bringing this to our attention.
We sincerely apologise for the delay and any inconvenience caused. We understand how frustrating it can be to wait without clear updates. We have tried to call you however you were unavailable at the time. Please note that we do work closely on these orders, and we’ll investigate the status immediately and provide you with an accurate update on your delivery soon.
Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Kind Regards
Customer Service Team
Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Kind Regards
Customer Service Team
Cielo's reply08 Jul 2025, 13:16
Official
Dear Corne
Thank you for reaching out and bringing this to our attention.
We sincerely apologise for the delay and any inconvenience caused. We understand how frustrating it can be to wait without clear updates. We have tried to call you however you were unavailable at the time. Please note that we do work closely on these orders, and we’ll investigate the status immediately and provide you with an accurate update on your delivery soon.
Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Kind Regards
Customer Service Team
Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Kind Regards
Customer Service Team