1 reviews | Active since May 2016

15 Jun 2020, 13:07

Unimpressed

Appalled by the service i have received. I purchase a hanging chair last year and the chair is literally falling apart.

I contacted Ceilo 6 WEEKS AGO. After sending multiple emails i finally got a reply telling me that my issue is being reverted to management. Its been over a week.

I have sent an email through trying to find out when i will receive some form of a response. It is not the job of Ceilo''s customers to follow up with your team.

Sincerely, Unimpressed Customer

0
Replies (1)
Cielo
Cielo's reply17 Jun 2020, 10:42
Official
Dear Aarifah

Thank you for your review.

Please accept our sincere apologies for any lapse in communication on our part.

Please allow us to assess the issue on hand and reason for delay.

An agent will revert back to you with details.

 Thank you for your patience and consideration in this regard. 
 
 Keep Well. Stay Safe.
 
 Regards
 Customer Care Department