A
Amanda
1 reviews | Active since Apr 2024
16 Apr 2024, 06:25
Unhappy customer
My experience with Monalisa Tose is not a good one. I bought a dining table on line early Jan 2024. And it was on back order. I only receive one written communication from her. If i want to know status of my order i had to call her and the one time i managed to speak to her i was not given a straight answer. I had sent several emails to her and she does not respond.
Anyways i still do not have the table that i have ordered from Cielo in January.
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Replies (1)
Cielo's replyOfficial
16 Apr 2024, 09:43Dear Amanda
I'm truly sorry for the inconvenience and frustration you've experienced with your order and the lack of communication.
Your feedback is invaluable to us, and I assure you that we take it very seriously.
I will escalate your concerns to our customer service team to ensure that your issue is addressed promptly and that you receive the necessary updates regarding your order.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
kind Regards
Customer Care Services.
I'm truly sorry for the inconvenience and frustration you've experienced with your order and the lack of communication.
Your feedback is invaluable to us, and I assure you that we take it very seriously.
I will escalate your concerns to our customer service team to ensure that your issue is addressed promptly and that you receive the necessary updates regarding your order.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
kind Regards
Customer Care Services.
Cielo's reply16 Apr 2024, 09:43
Official
Dear Amanda
I'm truly sorry for the inconvenience and frustration you've experienced with your order and the lack of communication.
Your feedback is invaluable to us, and I assure you that we take it very seriously.
I will escalate your concerns to our customer service team to ensure that your issue is addressed promptly and that you receive the necessary updates regarding your order.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
kind Regards
Customer Care Services.
I'm truly sorry for the inconvenience and frustration you've experienced with your order and the lack of communication.
Your feedback is invaluable to us, and I assure you that we take it very seriously.
I will escalate your concerns to our customer service team to ensure that your issue is addressed promptly and that you receive the necessary updates regarding your order.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.
kind Regards
Customer Care Services.