AS
Alexander S
1 reviews | Active since Oct 2015
25 Jun 2020, 07:21
Undelivered goods - still waiting
I placed an order on 28th of April, for a dining table and 6 chairs. To date I had half an order delivered to me, with no indication when I will receive the rest. Emailing, phoning or leaving messages to be contacted and updated does not work. No one knows what is going on in their warehouse or with the orders.
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Cielo's replyOfficial
25 Jun 2020, 11:31Dear Alexander
Thank you for your review
Please accept our sincere apologies for the inconvenience, any delay with the shipment of your order and for any lapse in communication on our part.
Please be assured that we are investigating your outstanding order with the Online Sales Department. We will revert back to directly regarding same.
Regards
Customer Care Department
Cielo's reply25 Jun 2020, 11:31
Official
Dear Alexander
Thank you for your review
Please accept our sincere apologies for the inconvenience, any delay with the shipment of your order and for any lapse in communication on our part.
Please be assured that we are investigating your outstanding order with the Online Sales Department. We will revert back to directly regarding same.
Regards
Customer Care Department