Undelivered goods.

Item: Cielo
Rating: 1
Author: Shante M

I placed an order on 04/18/2020. This was during lockdown. I am STILL waiting on them to deliver my headboard. I will never order from CIELO ever again and would advise everyone to stay away from this company. I'm R3000 out of pocket with undelivered goods. No one from cielo has gotten back to me. I've been emailing and calling the courier service that they use and everyone has gone AWOL. worst service ever!!! I want my product or a refund.

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Replies (1)

Cielo's replyOfficial

26 Jun 2020, 12:27

Dear Shante

Thank you for your review

Please accept our sincere apologies for the inconvenience, any delay with the shipment of your order and for any lapse in communication on our part.

Please be assured that we are investigating your outstanding order with the Freight Department. We will revert back to directly regarding same.

Regards

Customer Care Department

Cielo's reply26 Jun 2020, 12:27

Official