AR
Annize R
1 reviews | Active since May 2018
21 Aug 2020, 15:38
Two broken chairs.
Bought 6 chairs online. One was broken. It was replaced with another broke chair. It is now taking from 8 July and today is 21 August. Still waiting for my replacement. Oh and they do have 100% of my money.
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Cielo's replyOfficial
24 Aug 2020, 09:15Dear Annize
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We therefore would like to apologize for not meeting your expectations in this regard.
After engaging our Customer Care Agent regarding the matter at hand, We can confirm that your item is being processed to be dispatched. You will be receiving tracking details from the couriers shortly.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We therefore would like to apologize for not meeting your expectations in this regard.
After engaging our Customer Care Agent regarding the matter at hand, We can confirm that your item is being processed to be dispatched. You will be receiving tracking details from the couriers shortly.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Cielo's reply24 Aug 2020, 09:15
Official
Dear Annize
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We therefore would like to apologize for not meeting your expectations in this regard.
After engaging our Customer Care Agent regarding the matter at hand, We can confirm that your item is being processed to be dispatched. You will be receiving tracking details from the couriers shortly.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department
Thank you for your review.
We are truly sorry that you’ve had this experience with us. We therefore would like to apologize for not meeting your expectations in this regard.
After engaging our Customer Care Agent regarding the matter at hand, We can confirm that your item is being processed to be dispatched. You will be receiving tracking details from the couriers shortly.
Kindly accept our apologies for any inconvenience incurred.
Warm Regards
Customer Service Department