Twice delivered product with the same defect!

I purchased a TV stand from Cielo Fourways at Design Quarter in August and received delivery on 27 September. The TV stand had a factory defect where one of the legs was much shorter than the rest causing it to be unstable and bouncing back and forth when touched on top. I logged a return on the same day in the evening and requested a defect-free replacement since I really liked the product. Because I am a reasonable customer, I followed up with customer service, trusting that they would correct this 'seemingly minor' mistake and give me a new TV stand without issues.

I was assisted by a very helpful consultant and she organised a courier service to pick up the defective product on 05 October. I was told once they've received it at the warehouse, they would dispatch my replacement. I heard nothing from them until last week 12 October when I sent an annoyed email asking about my order. The following day, I received an email from Audene Human that my order was dispatched. Yesterday, 16 October, they finally delivered it with Triton Express Couriers. I unboxed it and discovered the EXACT same defect as the one I had returned!!

I cannot articulate how disappointed I was. I'm not sure what kind of ***** they've convinced themselves I am, sending the exact same product in a new box? I also cannot understand how a company that puts so much effort into designing such beautiful pieces, crafted from good quality materials, and marketed perfectly, can allow such defects to sabotage their brand??

I had already planned to purchase a headboard, bedside pedastals, a study desk and a rug in the coming months but they have modelled how terrible and fruitless that experience would be. After reading 3 similar reviews from last week, it is clear that customer service is of little concern here. And at the same time, it demonstrates the complete lack of quality controls at the factory shop and so accordingly, I have requested a refund and I'm back to looking again...